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Members Enrolled
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Total Points Issued
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Total Redeemed
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Total Expired
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Redemption Rate
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Points Liability
📈 Points Economy Flow
Issued vs Redeemed vs Expired
🏅 Tier Distribution
Member spread across tiers
⚙️ Active Configuration Summary
Changes to tier configuration apply immediately. Existing users will be re-evaluated on their next transaction.
✏️ Edit Tier
e.g. 1.5 = 1.5x base earn rate
Lifetime points needed to reach this tier
💰 Base Earn Rate
Default: ₹100 = 1 point
📂 Category Multipliers
🔢 Tier Multiplier Ladder
| Tier | Multiplier | Example: ₹1,000 Booking | With Bronze |
|---|
🎁 Redemption Rules
User must have at least this many pts before any redemption is allowed
Points in a single lot below this cannot be redeemed
100%
📋 Redemption Enforcement Summary
⏳ Expiry Configuration
Expiry per Tier (configurable in Tier tab):
📣 Expiry Notifications Preview
📧 Email — sent from loyalty@worldsofwonder.in
📱 SMS — via registered mobile number
💬 WhatsApp — via WhatsApp Business API
Sample message:
⚠️ Your 250 WOW Points expire in 7 days!
Redeem at worldsofwonder.in before they expire.
Book your next visit now — points = ₹250 off!
Redeem at worldsofwonder.in before they expire.
Book your next visit now — points = ₹250 off!
🔒 OTP Configuration
🛡 Fraud Prevention Rules
✅ Duplicate Redemption Block — 5-minute window
✅ OTP Cannot Be Bypassed — enforced engine-side
✅ FIFO Lot Deduction — prevents lot manipulation
✅ Balance Integrity Check — ledger vs lot reconciliation
✅ Rate Limiting — configurable per-hour OTP cap
✅ Lockout After Failures — configurable duration
✅ Atomic Redemption — no partial deductions
✅ Reversal Tracking — full refund audit trail
📣 Multiplier Campaigns
Run time-limited bonus earn campaigns per category or tier
👤 User Loyalty Lookup
📒 Global Ledger Audit
All transactions across all users
| Txn ID | User | Type | Points | Source | Balance After | Date | Expiry |
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